Postage & Delivery
We offer free postage on every order of at least £10. For orders under £10 there is a fixed £3.75 postage charge.
We operate on a 2 working day dispatch cycle but often orders will be sent next working day although we can't guarantee that.
We send everything via DHL 24 Tracked or Royal Mail 24 Tracked. You will receive the tracking numbers when your order is fulfilled and the relevant courier will email/text you with the expected delivery time on the day of delivery.
Order cut-off time is 5pm. Orders placed after that are treated as though they had been placed the next day.
Please note that we cannot add onto orders once placed. If you place an order that incurs a postal charge and we pack it with another order we will refund the postage charge.
The following table should help with understanding when your order will arrive.
| Order Day before 5pm |
Dispatch Day | Earliest Arrival |
|---|---|---|
| Mon | Tue/Wed | Wed/Thu |
| Tue | Wed/Thu | Thu/Fri |
| Wed | Thu/Fri | Fri/Mon |
| Thu | Fri/Mon | Mon/Tue |
| Fri | Mon/Tue | Tue/Wed |
| Sat | Mon/Tue | Tue/Wed |
| Sun | Mon/Tue | Tue/Wed |